About delivery during Golden Week

Thank you for using ROOTOTE GALLERY_EDITION.
Regarding deliveries during the Golden Week period, we will be delivering according to the following schedule. We apologize for any inconvenience caused and thank you for your understanding.

Orders placed by 9:00 AM on Friday, April 26th will be shipped before Golden Week.

Orders placed between 4/26(Fri) 9:01AM and 4/29(Mon) will be shipped sequentially from 4/30(Tue)
Orders placed from 5/2 (THU) 9:01 AM - 5/6 (MON) will be shipped sequentially from 5/7 (TUE)

*Due to the nature of icon CONTEMPORARY PHOTOGRAPHY products, the following applies:

Orders placed between 4/23(THU) 9:01AM and 5/7(THU) 12:00PM will be shipped sequentially from 5/10(FRI)

*Customer support is closed on Saturdays, Sundays, and holidays.
For inquiries during the holiday period, we will respond in the order of business days. Please note that it may take some time for us to reply.
APRIL .22.2024
Back to blog