NEWS

Notice of revision of free shipping setting

Thank you for using ROOTOTE GALLERY_EDITION. Due to the increase in material prices and shipping costs, we have regretfully decided to revise our free shipping policy. Therefore, we would like...

Shipping to the United States

Thank you very much for your continued patronage of ROOTOTE GALLERY_EDITION. Currently, we only accept international deliveries via Japan Post EMS, but due to changes in US import regulations (abolition...

Notice of Delivery Delays Due to Severe Weather

We sincerely appreciate your continued support of ROOTOTE GALLERY_EDITION. Due to the impact of snowfall, there are delays in package deliveries in certain areas.For more details, please refer to the...

Notification of the end of Amazon Pay service

Thank you very much for your continued patronage of ROOTOTE GALLERY_EDITION. We regret to inform you that we will be terminating the use of Amazon Pay as of Monday, January...

About delivery delay

Thank you very much for your continued patronage of ROOTOTE GALLERY_EDITION. Due to the effects of Typhoon No. 10, there may be delays in shipping and delivery. We apologize for...

The email address used at the time of purchase

Thank you for your continued patronage of ROOTOTE GALLERY_EDITION. We are currently experiencing a delivery error when using a mobile phone carrier email address (such as @docomo, @i.softbank) as the...