The email address used at the time of purchase

Thank you for your continued patronage of ROOTOTE GALLERY_EDITION.

We are currently experiencing a delivery error when using a mobile phone carrier email address (such as @docomo, @i.softbank) as the email address registered at the time of purchase.

We apologize for the inconvenience, but we recommend using a different email address than that of your carrier. If you have not received an order email after purchasing, please contact us using the information below.

We apologize for any inconvenience this may cause and appreciate your understanding.

inquiry

Back to Home Page →